Refund policy

Thank you for shopping with Goose! Please review our return and refund policy carefully before making a purchase.

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• We take pride in the quality of our products, and all sales are considered final. Please ensure that you have reviewed your order carefully before completing the purchase.

• As a policy, we do not offer refunds for any products or services. Once an order is placed and processed, it cannot be canceled or refunded.

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• Refunds will only be issued in the event of:

• A shipping error,

• Your order arriving damaged or defective.

If you experience any of these issues, please contact us at goose.skateboard@gmail.com within 5 business days of receiving your order. We will work to resolve the issue as quickly as possible.

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• Due to the limited nature of our products, we cannot process exchanges for incorrect sizes. Please refer to our sizing chart carefully before making your purchase.

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• We do not accept returns. However, if there are issues with your order, please contact us, and we will provide guidance on the next steps.

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• In accordance with EU consumer protection laws, EU-based customers may have the right to withdraw from a distance purchase within 14 days of receiving the product.

• However, this right does not apply to:

• Made-to-order or customized items,

• Limited edition or pre-order items,

• Items that have been used, worn, or washed.

To initiate a return under EU law, please email us at goose.skateboard@gmail.com with your order details. Return shipping costs are the responsibility of the customer, unless the item is faulty or sent in error.

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If you encounter any issues with your order or have questions about our products, feel free to reach out to us at goose.skateboard@gmail.com. Our customer support team is here to assist you.